Claims Officer

My client is an industry titan with an illustrious 100-year history. The company are one of the oldest non-life insurers in the UK alongside having a global footprint spanning 25 other countries – they have fostered a legacy of excellence. They’re now inviting applications for an experienced Claims Officer to join their growing London team, reporting into the Deputy Chief Executive.

As a Claims Officer, you’ll play a pivotal role in Inward Property Facultative and Treaty claims department. Your impactful contributions will be rewarded with attractive remuneration and a nurturing work environment. You will be expected to grow in the role and eventually take full responsibility for all the technical and administrative functions of the department.

Responsibilities:

• Receiving claim notifications & subsequent claims updates on LIRMA system
• Monitoring the progress of claims, maintaining hard copy files of important records and documents for management perusal and action and for audit purposes
• Administering and processing non-LIRMA claims and entering these on the system
• Maintaining and monitoring claim reserves/provisions as required from time to time after obtaining due approvals from the financial authority competent
• Monitoring reserves in outstanding claims to ensure that Accounts have the correct figures
• Responding to requests for information or action from the claim-administering brokers or other agencies on LIRMA.
• Attending market meetings on claims on behalf of the Company
• Liaising and coordinating with other departments, namely Underwriting and Accounts
• Adhering to the procedures in the Claims Manual and ensuring compliance
• Generating reports from the software system and the aggregate system to help the senior management & underwriting departments
• Coordinating with Xchanging and the Bureau
• Contact producing brokers to obtain additional information if necessary
• Generating and monitoring outstanding claims reports and appraising management on regular basis

Experience required:

• Qualifications: ACII Preferred
• Experience: 7+ Years as Claims Handler
• Reinsurance Claims Expertise
• London Market Systems Mastery

Salary and benefits:

• Competitive Salary of £70k-£75k p.a. (negotiable)
• Growth Opportunity: Develop within a dynamic environment
• Flexible Hybrid Work: 3 days office, 2 days remote
• Premium Benefits: Optional Private Medical Insurance, Death Benefit