Cameron Pink

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Claims Officer

  • Permanent
  • London (Hybrid)
  • 70000-80000 GBP / Year

Cameron Pink

My client is an industry titan with an illustrious 100-year history. The company are one of the oldest non-life insurers in the UK alongside having a global footprint spanning 25 other countries – they have fostered a legacy of excellence. They’re now inviting applications for an experienced Claims Officer to join their growing London team, reporting into the Deputy Chief Executive.

As a Claims Officer, you’ll play a pivotal role in Inward Property Facultative and Treaty claims department. Your impactful contributions will be rewarded with attractive remuneration and a nurturing work environment. You will be expected to grow in the role and eventually take full responsibility for all the technical and administrative functions of the department.


  • Receiving claim notifications & subsequent claims updates on LIRMA system
  • Monitoring the progress of claims, maintaining hard copy files of important records and documents for management perusal and action and for audit purposes
  • Administering and processing non-LIRMA claims and entering these on the system
  • Maintaining and monitoring claim reserves/provisions as required from time to time after obtaining due approvals from the financial authority competent
  • Monitoring reserves in outstanding claims to ensure that Accounts have the correct figures
  • Responding to requests for information or action from the claim-administering brokers or other agencies on LIRMA.
  • Attending market meetings on claims on behalf of the Company
  • Liaising and coordinating with other departments, namely Underwriting and Accounts
  • Adhering to the procedures in the Claims Manual and ensuring compliance
  • Generating reports from the software system and the aggregate system to help the senior management & underwriting departments
  • Coordinating with Xchanging and the Bureau
  • Contact producing brokers to obtain additional information if necessary
  • Generating and monitoring outstanding claims reports and appraising management on regular basis

Experience required:

  • Qualifications: ACII Preferred
  • Experience: 7+ Years as Claims Handler
  • Reinsurance Claims Expertise
  • London Market Systems Mastery

Salary and benefits:

  • Competitive Salary of £70k-£75k p.a. (negotiable)
  • Growth Opportunity: Develop within a dynamic environment
  • Flexible Hybrid Work: 3 days office, 2 days remote
  • Premium Benefits: Optional Private Medical Insurance, Death Benefit

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